Frequently Asked Questions
Frequently Asked Questions
How do I place an order?
To place an order, simply browse our catalog, select your desired items, and add them to your cart. When you're ready, proceed to checkout and follow the steps to complete your purchase.
What can I use these products for?
Our products are ideal for:
- Corporate Events
- Client & Employee Gifts
- Brand Activations
- Trade Shows
- Holiday Gifting
If you have a specific use case in mind, feel free to reach out for tailored suggestions!
How does the quote request process work?
If you'd like to receive a quote:
1. Navigate to the products you want to get a quote for
2. Add the items to your cart
3. Once you've added all products you want to order, proceed to the checkout page
4. Fill in your accurate shipping and billing information
Once all those steps are completed your dedicated merch consultant will get back to you with a detailed quote within 24 hours. To complete and pay for the order so production can start.
Why is it important to provide the correct billing and shipping info?
Accurate billing and shipping details help us ensure your order is processed and delivered on time, without delays. Double-check these fields at checkout to avoid any hiccups.
How can I pay?
Once your dedicated merch consultant reaches out, you will receiver a payment link to pay for your order with a bank card or credit card.
Who do I contact if I have a question or issue?
If you need help, please reach out to your main Databricks contact or email your dedicated merch consultant, Yael, at yael@mondaymerch.com. We’re here to assist with orders, quotes, product info, and more.